Cancellation by You:  

We must receive your cancellation notice in writing by email, fax, or text *if applicable and your cancellation date will be the date on which we receive your notice. In addition, airline cancellation policies shall apply for cancelled tours involving air transportation. If trip is cancelled by you for any reasons, regardless of the reason, The Real South Africa, practices a no-refund policy for any payments made and for any unused portion of the experience. We do offer the amount paid – less your deposit to go towards another trip at a later date, within the same calendar year.

Cancellation due to Pandemic – Amendment and Clause

In the event there is a natural disaster, national or international pandemic, the cancellation policy will be as outlined in the paragraph above and in the indemnification clause as outlined.

Penalty  

Total payment for package is due by 30 days prior to arrival, if full payment is not received by then your trip will be automatically cancelled and is non-refundable, unless otherwise agreed upon by client and TRSA.  

 Number of Days of Advance Written Notice 

Per the outline of the dates stated above: There is no refund for unused portions of a tour once it has commenced, and you are solely responsible for costs incurred by you due to missed, cancelled or delayed transportation. Your decision not to participate on the tour due to State Department warnings, fear of travel, illness or any other reason will be deemed a cancellation. If a flight or other delay for any reason prevents you from joining the tour on the tour departure date and time, you will be considered a no-show, and we cannot provide a full or partial refund or credit toward a future tour, but you may join the tour late if you wish.  

Insurance:  

THE REAL SOUTH AFRICA recommends that you purchase trip cancellation, medical, and baggage insurance to cover penalties and cancellation charges. Please contact THE REAL SOUTH AFRICA for information if you wish to purchase such insurance. However, any questions about what travel insurance does or does not cover should be addressed directly to the travel insurance company. If you decline insurance coverage, you will personally assume full responsibility for any financial loss associated with your travel arrangements, and you could lose your travel investment and/or have to pay more money to correct the situation. We recommend, www.insuremytrip.com please email for an alternative.